Privacy Policy

DEFINITION OF PERSONAL DATA: For a better understanding of our privacy policy, it is necessary to take into account what is considered “Personal Data”. We must understand as “Personal Data” any information concerning an identified or identifiable natural person. This includes, but is not limited to, name, surname, first name, postal address, e-mail address and telephone number.

PROCESSING OF PERSONAL DATA: Any user may provide their data using the means of communication provided in this web portal for the following purposes:

Contact and request for information: The purpose for which the data provided will be used is to manage the request for information and to send advertising communications. 

Contracting services: During the purchase process, information is requested from the user in order to perfect the purchase of the experiences.

All data collected will go to the files declared in the Spanish Data Protection Agency whose ownership is held by PT LEVELS HOTELS INDONESIA (hereinafter Eco Beach Village) based in Finns Recreation Club, Jalan Pantai Berawa Canggu, Kabupaten Badung, Bali 80361 Indonesia, with registration number 96.057.655.1-905.000.

In either case, Eco Beach Village informs the User that the collection of such data is not obligatory, except in the fields indicated otherwise. However, failure to provide such data may prevent Eco Beach Village from providing all those services linked to such data, releasing it from any liability for the non-provision or incomplete provision of these services.

Eco Beach Village reserves the right to exclude from the services to any user who has provided false data and / or do not comply with the Legal Terms and Conditions of Use, without prejudice to other actions that may be appropriate in law. 

The data provided to us will NEVER be communicated to external companies without the user’s consent. 

USERS’ RIGHTS: All users may exercise their rights of access, opposition, rectification and cancellation by sending an e-mail to [email protected] attaching a national identification document.

It is important to note that any user may object to the use of their information for advertising purposes, as well as revoke their consent at any time (without retroactive effect). They may also object to continue receiving commercial e-mails by clicking on the link included in the e-mail and following the instructions provided.

USE OF COOKIES AND SIMILAR TECHNOLOGIES: Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognise your browser and tell us how and when pages on our site are visited and by how many people. Eco Beach Village cookies do not collect personal information, and we do not combine aggregate information collected through cookies with other personal information to learn who you are or what your email address is.

Most browsers have an option to disable the cookie feature, which prevents your browser from accepting new cookies, as well as allowing you to decide whether to accept each new cookie in a variety of ways. For more information about cookies and how to refuse them, click here.

Eco Beach Village uses Google Analytics to better understand who is using the Service and how people are using it. Google Analytics uses “cookies” to collect and store anonymous information such as length of visit, pages visited, time spent on each page of the website, IP address and type of operating system used. We use this information to improve the Service and make it attractive to as many users as possible. Google has developed a browser plugin that allows you to disable Google Analytics tracking software.

Any user must read and accept our Cookie Policy before browsing this website.

SECURITY IN THE PROCESSING OF INFORMATION: At Eco Beach Village we strive to comply with our obligation of secrecy of personal data, so we take all necessary measures to prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology at all times. In particular, we use SSL (Secure Socket Layer) encryption technology, which allows all data to be transmitted securely, so that only those involved in its handling can interpret it. Encryption prevents individuals outside of Eco Beach Village from intercepting the information and learning its contents. 

MODIFICATIONS TO THE PRIVACY POLICY: Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and know the latest changes that may have been incorporated. In the event that such changes relate to the consent given by the user, in which case you will be sent a separate and independent notification to collect it again.

If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action in relation to your personal data, please contact us at the above email addresses.

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